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Terms of Use

By using this website, you agree to the following terms and conditions. Please read them before using this website. If you use this website and any website related services (collectively, the "Site"), you are subject to the terms and conditions set forth in this Terms of Use Agreement ("Agreement"). If you do not agree to these terms and conditions, you may not access or use this Site.

Permitted Use of Site

You may access the Site to view material on the Site, download information and print out hard copies for your personal and non-commercial use. If you have registered with the Site and have a password, you may use the password and your social security number to access information about any student loan(s) you have that we service or guarantee. You may also make payments on any loan that we service.

Rules of Conduct

You agree not to:

  1. Use the Site for any fraudulent or unlawful purpose
  2. Impersonate any person or entity
  3. Interfere with or disrupt the operation of the Site
  4. Transmit or otherwise make available in connection with the Site any virus, worm, Trojan Horse, robot, spyware, or other code
  5. Restrict or inhibit any other person from using the Site, including by means of hacking or defacing any portion of the Site
  6. Interfere with or violate any other site visitor's or user's right to privacy or other rights, or harvest or collect personally identifiable information about Site visitors or users
  7. Sell, resell, transfer, license or exploit for any commercial purposes any use of or access to the Site
  8. Modify, adapt, translate, reverse engineer, decompile or dissemble any portion of the Site
  9. Misuse passwords
  10. Frame or mirror all or any part of the Site without our express written authorization
  11. Attempt to gain unauthorized access to the account information of anyone else, or to any computer systems or networks connected to any of our servers
  12. Publish or disseminate any link to the contents of this website without our express written consent

Content and Availability

The content and availability of the Site may change at any time. We shall not be liable to you for any change to the Site or in connection with the availability of the Site.

Great Lakes has not and will not review all of the content, including computer software, made available through the websites and webpages to which the Site links, or that link to the Site ("Third Party Websites"). Great Lakes does not have any control over those Third Party Websites and is not responsible for Third Party Websites' contents, use, or effects. Great Lakes disclaims any responsibility for any material on a Third Party Website that may be inaccurate, unlawful, or otherwise objectionable.

You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.

Changes and Revisions to Agreement

We may change or revise this Agreement at any time by posting an amended Agreement on the Site. The changes or revisions (which may include new terms and conditions) are effective on the date the new Agreement is posted on the Site. You can review the most current version of the Agreement by clicking on the "Terms of Use" hypertext link on our Home Page.

Monitoring

Use of this Site may be monitored, tracked and recorded. By using this Site, you consent to such monitoring, tracking and recording.

Copyright, Trademark and Other Legal Rights

We own the content of this Site, including but not limited to, all design, text, processes and images, and the Site is protected by copyright and trademark law, international treaties and other applicable laws and regulations. Except as otherwise expressly provided in this Agreement, the content may not be modified, copied, transmitted, displayed, reproduced, published, sold, distributed, licensed, altered, framed, stored for subsequent use or otherwise used in any manner without our prior written consent.

Limitation of Liability and Disclaimer of Warranties

The Site is provided to you "AS IS" and without warranty of any kind. We do not make any warranty and hereby disclaim all warranties that may arise from your use of or reliance on this Site (and any links to other websites that are contained within the Site) including without limitation all warranties of merchantability, whether express, implied or statutory, fitness for a particular purpose, title, and non-infringement. We will not be liable for any delay, difficulty in use, inability to use, inaccuracy of information, computer viruses, malicious code or other defect in the Site or for the incompatibility between the Site and files and the user's browser or other site accessing program. We will not be liable for any other problems you experience due to causes beyond our control. We are not responsible or liable for any direct, indirect, incidental, consequential, special, exemplary or punitive damages of any kind arising out of or in connection with the use or performance of information available on the Site.

Indemnification

You agree to defend, indemnify and hold us harmless from any and all liabilities, costs and expenses, including reasonable attorney's fees, related to any violation of this Agreement by you.

Severability

In the event any of the terms or provisions of this Agreement is held to be unenforceable, the remaining terms and provisions shall not in any way be affected or impaired thereby.

Applicable Law

This agreement shall be governed and interpreted by applicable federal laws and the internal laws of the state where our main office is located.

Your Role in Protecting Your User ID and Password

To protect your account information, Great Lakes employs extensive physical, electronic, and procedural security controls, regularly adapting them as technology and threats evolve. While Great Lakes can help ensure the security of your accounts, you play a vital role in preventing and reporting unauthorized account activity. Here are some important steps that you should consider:

  • Do not share your User ID and/or password since you are responsible for its appropriate use
  • Actively monitor your usage history including promptly reviewing correspondence, notices and account statements
  • Take precautions to safeguard your account information, including your User ID, Password, and other account information

News Releases

Great Lakes Donates $115,000 to 10 Adopted Schools in Local Communities
12/22/2017


Great Lakes' ScholarNet for Private Loans More Widely Used Than Ever Before
11/13/2017


Great Lakes Funding Development of Online Support Community for College Freshman Women
10/30/2017


Great Lakes Shares Lessons Learned from Summer Melt Texting Initiative
10/25/2017


Great Lakes Awards $525,000 in Anniversary Grants in Nine Communities Where Employees Live and Work
09/01/2017


Completion Grants Remove an Obstacle for At-Risk Students Nearing Graduation
08/16/2017


New Initiative Connects Remediation Reforms and Guided Pathways to Boost Student Success
08/15/2017


Great Lakes Awards $1,000 Scholarships to 200 Ohio Apprentices with Financial Need
06/29/2017


Great Lakes Awards $7.2 Million to Launch Emergency Grant Programs at Four-Year Colleges
06/15/2017


Great Lakes Sparking Change in Scholarship Delivery
06/12/2017


Montana Guaranteed Student Loan Program to Transfer Portfolio to Great Lakes
06/05/2017


Statement from Great Lakes Higher Education Corporation & Affiliates Regarding Student Loan Collection Fee Policies
03/21/2017


200 Wisconsin Apprentices with Financial Need Awarded $1,000 Scholarships from Great Lakes
03/16/2017


Great Lakes Releases 2016 Philanthropy Report Highlighting $21.9 Million in Grants Awarded
03/09/2017


Great Lakes Invites Four-Year Colleges to Apply for Successful Emergency Grant Program
01/26/2017


USA Funds Transfers Ownership of Nation's Largest Guarantor to Great Lakes
12/07/2016


Great Lakes Commits $2.1 Million to Help 16 Community Colleges Create Internship Programs for Low-Income Students
12/01/2016


Great Lakes Commits $2.6 Million to Keep At-Risk Near-Completers on Track to Graduation
11/15/2016


Blackhawk Technical College Students Borrow $700,000 Less, Regain Financial Aid Eligibility
10/21/2016


Achieving the Dream to Enhance Coaching Services with $1 Million Great Lakes Grant
09/15/2016


Great Lakes National Scholarship Awards Over $2 Million to Support College Access
08/24/2016


Great Lakes Awards $1.5 Million to CCRC to Support Guided Pathways Reform in Ohio
08/18/2016


Successful 'New Mathways Project' Expands into Arkansas to Increase Math Achievement
07/14/2016


Great Lakes Career Ready Internship Grant Opportunity Now Open to
Two-Year Colleges

05/19/2016


Study on Student-Faculty Interactions Finds Multi-Channel Communication is Key
05/11/2016


Great Lakes Shares Lessons Learned from 2014-2015 Career Ready Internship Grant Partners
04/21/2016


New Great Lakes Grant Opportunity Invites Applicants to Address Barriers Preventing Near-Completers from Earning Degrees
04/05/2016


Student Loans of North Dakota to Transfer Portfolio to Great Lakes
04/01/2016


Great Lakes Releases 2015 Philanthropy Report Detailing $28.5 Million in Commitments
03/31/2016


200 Wisconsin Construction and Industrial Trade Apprentices Receive $1,000 Scholarships
03/09/2016


Great Lakes Shares Best Practices from Three-Year Emergency Grant Program
02/25/2016


Application Period for Great Lakes National Scholarship Begins February 15
02/15/2016


Great Lakes Funds New Emergency Grants Shown to Boost Community and Technical College Completion
12/10/2015


University of Pittsburgh Streamlines Private Student Loan Processing, Improves Student Service
11/19/2015


Great Lakes' Free Tool Adds Early Engagement Outreach Campaigns for Schools
10/27/2015


Great Lakes' Commitment to Producing More Undergraduate STEM Degrees Now Reaches $10.7 Million
10/22/2015


Great Lakes Launches Updated Education Philanthropy Website
10/15/2015


Great Lakes Commits Record $12 Million to Fund 7,000 New Paid Internships for College Students with Financial Need
10/08/2015


Great Lakes CEO Accepts White House Invitation to Join the College Promise Campaign Advisory Board
10/01/2015


200 Wisconsin Apprentices Will Earn $1,000 Scholarships to Purchase Tools for Their Trades
09/17/2015


400 MPS Grads Eligible for $5 Million in College Scholarships from The Degree Project®
08/13/2015


Great Lakes Introduces Newly Expanded Program to Increase Community College Graduation
07/09/2015


Great Lakes Shares Results of Applicant and Grantee Perception Survey
05/19/2015


100 Schools Using Great Lakes' Free Outreach Tool to Help Students by Connecting Them with Their Servicer
05/18/2015


Great Lakes Commits $28.6 Million During 2014 to Promote College Access and Completion
05/14/2015


Great Lakes Expands Grants for Colleges Committed to Making Internships More Equitable
04/30/2015


Great Lakes Commits $4.2 Million to Prepare More Students for College Math & English
04/23/2015


Great Lakes' Free Tool Helps Schools Improve Repayment Success for All Their Student Loan Borrowers
02/20/2015